I help small landlords and property managers stop drowning in maintenance requests, missed vendor follow-ups, and resident complaints — by fixing the workflow first, then automating it.
No software pitch. Just a straight look at where your process breaks — and what it's costing you.
Figures from my professional experience as a full-time property maintenance coordinator.
Residents call at 9 PM. You dispatch a plumber for what was a tripped breaker. Every unnecessary dispatch is $100–300 gone — because nobody triaged the request first.
No confirmation texts. No follow-up system. The vendor "forgot," the resident wasn't home, and now you're rescheduling for the third time while the complaint gets louder.
One request comes by text, another by email, a third by phone call to your personal number. Nothing is tracked, invoices go missing, and you can't tell what's open vs. done.
Most automation fails because it automates a broken process. I do it in the right order: audit first, systemize second, automate last.
A full walkthrough of how maintenance requests move through your operation — intake, triage, dispatch, follow-up, closeout. You get a written report of exactly where requests stall, where money leaks, and what to fix first.
I build you a severity-based intake process — emergency vs. urgent vs. routine — with phone-first troubleshooting scripts that resolve issues before you pay for a dispatch. This is the exact discipline I run daily at scale.
Sourcing, scheduling, confirmation, and follow-up templates so appointments stop slipping. Includes estimate/invoice tracking so completion actually gets confirmed and documented.
Once your process is solid, I implement the automations — automated intake forms, SMS confirmations, follow-up sequences, and status tracking — so the system runs without you babysitting it.
Need a human in the loop? I offer part-time, flexible-hours coordination support — triage, vendor follow-ups, and resident communication handled by someone who does this professionally every day.
Most automation consultants have never taken an emergency maintenance call in their life. They sell you software and disappear when the workflow breaks.
I coordinate property maintenance professionally, every day, at scale — working as the human layer inside heavily automated operations. I know exactly what machines should handle, and exactly where a human needs to step in.
That means when I design your system, it's built from real operational experience — not a YouTube tutorial.
Tell me how requests flow through your operation today. I'll point out the two or three biggest leaks on the spot — no charge, no pitch deck.
You leave with value either wayIf you want to go deeper, I map your full workflow and deliver a prioritized plan: what to fix manually, what to systemize, and what to automate.
Fixed price, agreed upfrontI build the templates, scripts, and automations — then hand everything over documented so your team can run it. Optional ongoing support if you want me in the loop.
You own everything15 minutes. I'll tell you where your maintenance workflow is bleeding time and money — and whether I can help fix it.
Book Your Free Audit → Flexible scheduling · Evenings & weekends available · Remote worldwideFill out the form and I'll reply within 24 hours with a link to book your free audit call. Prefer email? Reach out directly.